Family Court Strategy – Privacy Policy

Version: October 2025

We at Family Court Strategy take your privacy very seriously. This Privacy Policy has been drafted in accordance with the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

It explains how we collect, use, and protect your personal information when you interact with us through our website (www.familycourtstrategy.co.uk), by email, phone, or any other means.

By using this website, you consent to this policy. We are registered with the Information Commissioner’s Office for this purpose (reference: ZC020012).

1. Our Status and Contact Details

Family Court Strategy is the data controller responsible for your personal data.

If you have any questions or wish to exercise your privacy rights, please contact us at:
Email: contact@familycourtstrategy.co.uk

2. Information We Collect

We only collect, process, and store personal data when you provide it directly to us — for example, when you:

Make an enquiry or request information
Use our services or attend a consultation
Sign up to receive updates or newsletters
Purchase products or materials through our website

The types of data we may collect include:

Identity Data: name, date of birth, gender, or other identifying information.
Contact Data: address, email, phone number, or job title.
Financial Data: payment information (if applicable).
Special Category Data: such as data relating to health, race, religion, or political opinions — but only where it is directly relevant to your enquiry or case and with your explicit consent.
Technical Data: IP address, browser type, operating system, and website usage.
Profile Data: enquiries submitted, feedback, and service use.
Marketing Data: communication preferences.

3. Data Accuracy

Please ensure your personal information is accurate and up to date. You can contact us at any time to correct or update it.

4. How We Use Your Information

We use your personal data only where it is lawful and necessary, including:

To provide our services to you
To communicate with you regarding enquiries or appointments
To manage payments and transactions
To comply with legal and regulatory obligations
To send updates or newsletters (only if you have opted in)
To improve our services and website

We do not share your information with third parties for marketing without your explicit consent.

5. Disclosure of Information

We may disclose your data:

To comply with legal obligations (e.g., court orders or regulatory requests)
To trusted service providers (such as website hosts or payment processors)
In the event of a business transfer, under strict confidentiality terms

We will never sell your data or share it for marketing without your consent.

6. Data Security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

Please note:

Transmission over the internet is never fully secure, so any transmission is at your own risk.
You are responsible for keeping your passwords secure.

In the event of a data breach, we will notify both the Information Commissioner’s Office (ICO) and affected individuals where required.

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, or to meet legal obligations.

Typically, this will be:

Up to six years for records related to services provided or payments
Until you withdraw consent for marketing communications

8. Cookies & Tracking

Our website uses cookies and analytics tools to enhance user experience and monitor performance.

You can disable cookies in your browser settings, though this may affect website functionality.

For full details, please see our Cookie Policy.

9. Your Rights

Under UK GDPR, you have the right to:

Access your data (Subject Access Request)
Correct or update inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
Request data portability

You can exercise these rights by emailing contact@familycourtstrategy.co.uk.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies or practices, and we encourage you to review those separately.

11. Complaints

If you have a concern or complaint, please contact us first.
If you are not satisfied with our response, you have the right to lodge a complaint with:
Information Commissioner’s Office (ICO)
Website: http://www.ico.org.uk
Helpline: 0303 123 1113

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, operational, or service changes. The most recent version will always be available on our website.